We all know about Mumbai's legendary lunchbox carriers, popularly known as Dabbawalas or tiffinwalas. There are 5,000 of them and they deliver ~200,000 tiffins/day. With a unique blend of teamwork, efficiency and punctuality, they are an integral part of the city's ability to function as a dynamic financial metropolis.
Now, in an attempt to boost awareness about their service they have gone a bit more high tech. They have set up a website and an SMS service to increase customer numbers. Manish Tripathi, a software engineer, has built the new technology for them, and has been adopted as an honorary dabbawala. [http://www.mydabbawala.com/]
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment